Service with a Smile: Breaking News Show 26 April 2022

Juergen Steinmetz is in Manila, and Dr. Peter Tarlow is in Texas discussing what makes headlines today in global travel and tourism.

Juergen Steinmetz is in Manila after the WTTC Summit and today’s conversation is about the importance of smiles in the tourism service business.

The Philippines exports the largest force of nurses and hospitality workers around the globe – and serving with a smile and a heart is in the gene of every Filipino working in this field.